Social Media Associate

New Muthokinju Hardware Limited is a leading distributor of Paint, Cement and other adhesives and decorating sundries.

Social Media Associate

Key Responsibilities

• Develop and implement monthly social media content calendars.

• Create, publish, and manage engaging content, including graphics, videos, reels, stories.

• Manage the company’s social media platforms, including Facebook, Instagram, TikTok, Linkedin, YouTube, and WhatsApp Business.

• Respond promptly to customer inquiries, comments, and messages while maintaining a positive brand reputation.

• Drive audience growth, customer engagement, and brand visibility through organic and paid campaigns.

• Coordinate influencer partnerships and collaborate with content creators and the Brand & Creative team.

• Monitor social media trends, competitor activities, and emerging digital marketing opportunities.

• Manage WhatsApp Business catalogues, promotions, and customer communications. Monitor campaign performance, prepare reports, and recommend improvements.

• Collaborate with Marketing, Sales, and Customer Service teams to support integrated marketing campaigns.