Relationship Manager – Business Development

SMEP Microfinance Bank Limited is a public limited company incorporate under the companies Act (Cap 486) and licensed under the microfinance Act (Cap 493D) to offer banking, focusing on Group banking, Retail banking, Church banking, Asset financing, microfinance and related services. Our vision is to be a dynamic christian provider of financial solutions …

Relationship Manager – Business Development

Reporting to the Head of Business Development, the Relationship Manager will lead Branch Teams in delivering the Bank’s goals in line with its business strategy. The role is accountable for growing the Bank’s key business sectors and developing and maintaining critical relationships that support business development across these areas.

DUTIES AND RESPONSIBILITIES

• Provide leadership to branch managers and staff in a manner that promotes motivation, efficiency, mentoring, and exacting standards of discipline.

• Develop business strategic plans that provide clear direction on the business objectives for the Bank.

• Drive sales performance, client retention, and portfolio profitability.

• Optimize business growth by cross selling the Bank’s products, pursuing new business opportunities, deepening client relationships, and growing quality accounts.

• Maintaining a growing and balanced asset and liability book in line with the Bank’s overall strategy.

• Maintain a high-quality loan book while ensuring that the Bank offers competitive products and services that meet the needs of its target market.

• Conduct research to monitor and provide relevant information on the market and competitors’ activities.

• Achieve income, revenue, and profitability targets by presenting the Bank’s full range of products and services to assigned or targeted client segments.

• Set and monitor SMART targets and ensure that target and appraisal documents for the allocated Zone are submitted within the prescribed timelines.

• Oversee staff capacity-building interventions across the region.