Human Resource and People Manager

Job Description:

HUMAN RESOURCE & PEOPLE MANAGER

LocationLusaka, Zambia

Reporting toManaging Director / Senior Management

EmploymentFull-time

ROLE PURPOSE

The Human Resources & People Manager will establish and manage the Company’s HR function, providing both strategic and hands-on support across the full employee lifecycle. The role will develop practical HR systems, policies and processes while supporting recruitment, workforce planning, employee relations, performance management, remuneration, training and organisational development. The successful candidate will be comfortable working in a growing, entrepreneurial environment and building the HR function from the ground up.

KEY RESPONSIBILITIES

HR Strategy & Organisation

• Develop and implement an HR strategy aligned with business and project growth.

• Establish HR policies, procedures, systems and organisational structures.

• Support workforce planning, organisational design and job descriptions.

• Advise management on people and employment matters.

Recruitment & Talent

• Manage the full recruitment and onboarding lifecycle.

• Develop talent pipelines for technical, project, commercial and corporate roles.

• Support recruitment and mobilisation as projects move into construction and operations.

• Establish structured induction and onboarding processes.

Employee Relations & Compliance

• Manage employee relations, disciplinary and grievance matters.

• Ensure employment contracts, policies and HR practices comply with Zambian legislation.

• Maintain accurate employee records and HR documentation.

• Keep management informed of relevant changes in employment legislation.

Performance, Remuneration & Development

• Implement performance management, KPIs and appraisal processes.

• Develop salary structures and remuneration frameworks.

• Conduct salary benchmarking for specialist and project-based positions.

• Manage payroll inputs and employee benefits.

• Provide timely, supported and comprehensive payroll inputs each month.

• Identify training needs and support professional development and succession planning.

HR Systems & Workforce Planning

• Establish effective HR information and record-keeping systems with up-to-date tracking of all HR data.

• Develop HR reporting and workforce metrics.

• Develop workforce plans for construction and operational phases.

• Support project mobilisation, contractors and project-based personnel.

Culture, Engagement & ESG

• Build and embed a strong organisational culture and values.

• Promote employee engagement, retention, wellbeing and effective communication.

• Support HR-related ESG, diversity, inclusion, safeguarding and ethical requirements.

• Provide regular HR and workforce reporting to senior management and stakeholders.

KEY DELIVERABLES

• Within the first 12–18 months, the successful candidate will be expected to:

• Establish a fit-for-purpose HR function.

• Implement core HR policies, systems and procedures.

• Establish organisational structures and job descriptions.