Account Manager

Job Description:

We are recruiting!

Our client in the promotional and corporate products industry is seeking an energetic Accounts Manager to join their team in Lusaka.

This role requires a proactive individual with strong business development skills, excellent customer service abilities, and the drive to meet and exceed performance targets.

Key Responsibilities

• Drive new business development through research, prospecting, and pursuing leads.

• Service and grow key customers who contribute significantly to company revenue.

• Ensure maximum client retention by delivering consistent, high-quality service.

• Manage allocated existing customers and maintain strong professional relationships.

• Develop quotes and proposals tailored to prospective client needs.

• Assist with sampling and deliveries when required to support client satisfaction.

• Consistently meet KPI targets set by management, including:

• Client calls

• Physical client visits

• Database entries

• Ensure timely and accurate reporting of activities.

• Maintain strong organizational skills and attention to detail.

• Correctly utilize CRM software tools for client management and reporting.

• Engage in networking activities to expand business opportunities.