Managing Consultant, Services Business Development, East Africa

Mastercard is a leading global payments & technology company that connects consumers, businesses, merchants, issuers & governments around the world.

Managing Consultant, Services Business Development, East Africa

Role Overview

• Mastercard Services is a key differentiator for Mastercard, providing consulting, analytics, marketing, cyber, loyalty, personalization, open banking and digital solutions that help customers grow and transform their businesses.

• We are looking for a highly motivated and entrepreneurial Managing Consultant (Manager) to join our East Africa Services Business Development team. This role will work closely with the Cluster Leads to drive growth across financial institutions, fintechs, merchants, telcos and public sector customers across East Africa and the Indian Ocean Islands.

• The ideal candidate is an independent self-starter with experience in consulting, financial services, banking, fintech or technology-enabled business development. This individual will be equally comfortable engaging senior client stakeholders, developing commercial opportunities, building business cases, and managing internal strategic and operational processes.

• This is a visible role requiring strong analytical capability, commercial acumen, relationship management skills and the ability to influence across a complex matrix organization.

Key Responsibilities

Business Development and Commercial Execution

• Partner with account teams to identify, qualify, shape and close Services opportunities across financial institutions, fintechs, merchants, telecommunications and public-sector customers.

• Lead or support the full sales cycle, including client discovery, solution design, proposals, pitches, value quantification, commercial negotiation and contracting.

• Uncover both stated and implicit client needs, frame the core problem and translate priorities into hypotheses, workplans, recommendations and business cases.

• Develop concise, persuasive, audience-appropriate presentations and written materials, from storyboarding through executive delivery.

• Contribute to revenue targets, pipeline development, account planning and strategic deal bids.

Solutioning, Analysis and Thought Leadership

• Bring together Mastercard Services capabilities and subject-matter experts to create integrated, innovative solutions for clients.

• Conduct market, industry and competitor analysis, and produce financial models, investment cases and executive-ready recommendations.

• Apply a customer-first perspective to quantify value, anticipate challenges and identify growth opportunities.