BUSINESS RELATIONSHIP TRAINEE - REF.NO: HEA BRT-04/2026 (10) POST

Kenya
full_time

Job Description

H

BUSINESS RELATIONSHIP TRAINEE - REF.NO: HEA BRT-04/2026 (10) POST

Hand in Hand Eastern Africa (HiH EA)

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Kenya

Full Time

NGO, NPO & Charity

Confidential

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Job summary

To implement community-level programme activities by mobilising and organising groups, delivering training, facilitating access to credit, and supporting enterprise development, thereby strengthening livelihoods, ensuring programme compliance, and driving sustainable community impact.

Experience Level

Entry level

Experience Length

1 year

Language Requirement

English

Work Type

Full Time

Working Hours

8 to 5

Applicant Location

Kenya

Job descriptions & requirements

Hand in Hand Eastern Africa (HiH EA) is registered in Kenya as a Public Benefit Organization (PBO) with mandate to operate within the Eastern Africa region. It is a member of the Hand in Hand Global Network that comprises affiliated organizations that mutually pursue the shared goal of poverty alleviation while supporting poorer communities to create sustainable enterprises and jobs. The organization strives to work with the marginalized communities in the areas of economic and social empowerment using a participatory approach aimed at helping people fight poverty and vulnerability.

The Hand in Hand enterprise and job creation approach is based on a philosophy of self-help, providing training, skills and support to enable poor people, particularly women and youth, to build and sustain independent, market-based, economic activities. To facilitate enterprise creation, HiH EA uses a 4-step enterprise model that entails seven training modules that starts with set-up or mobilizing self-help groups that act as savings groups, delivering enterprise skills through training, enhancing financial management as well as financial access and providing linkage to broader markets. HiH EA’s work is complemented by efforts in thematic areas that increase resilience to climate change, promote advocacy and human rights, and enhance gender mainstreaming, regenerative agriculture and circular economy among others.

Hand in Hand Eastern Africa seeks to fill the below vacancy.

SUMMARY BUSINESS RELATIONSHIP TRAINEE JOB DESCRIPTION AND SPECIFICATIONS. REF.NO: HEA BRT-04/2026 (10) POST

To implement community-level programme activities by mobilising and organising groups, delivering training, facilitating access to credit, and supporting enterprise development, thereby strengthening livelihoods, ensuring programme compliance, and driving sustainable community impact.

Duties and responsibilities

  • Create general awareness of HiH EA operations activities in assigned areas of operation through promotion and outreach.
  • Select, identify and recruit potential groups/members in accordance with the established operations policy.
  • Mobilize, form and attend group meetings and ensure groups are cohesive and sustainable in line with HiH EA requirements.
  • Ensure collection of member personal information and fully filled registration form (bio data tool).
  • Facilitate group/member selection, group formation and general group and member management.
  • Training of groups on the HiH EA model.
  • Appraise group/member on level of access to credit and remit the applications to the relevant approval persons/bodies.
  • Process and disburse loans and ensure continuous follow-up for timely loan repayment/recovery.
  • Prepare and submit daily, monthly, semi-annual and annual reports in a timely manner
  • Provide clients with post loan extension services
  • In consultation with the Branch Manager, collaborate with government agencies and local NGO’s for the benefit of both the clients and the programme.
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