Teller job vacancy

Teller at UBA

Job titleTeller

Reporting relationships

• Functionally reports into: Customer Service Manager

• Administratively reports to: Customer Service Manager

• Supervises: Nil

Job objective(s)

• To manage cash and cheque transactions and to maintain good service delivery at teller points

Duties and responsibilities

• Ensure prompt and efficient payment and posting of all cash and cheque transactions

• Ensure proper balancing on a daily basis

• Oversees responsibility for service delivery at teller points

• Any other duties as assigned by the supervisor

Key performance indicators

• Turnaround time

• Customer delivery service index

• Amount of revenue accrued through processing of customer transactions

• Number of error transactions

• Number of shortages and overages

Minimum education qualifications