MANAGER ICT PROJECTS

Job purpose

Role is responsible for managing and coordinating the Bank’s ICT projects, ensuring effective planning, execution, delivery, implementation, testing, transition, and successful delivery of technology initiatives in line with approved business requirements, project objectives, governance requirements, and strategic objectives, while coordinating stakeholders and ensuring projects are delivered within approved scope, timelines, budget, quality standards, and the Bank’s policies and procedures.
Principal responsibilities
Lead ICT projects through the full project lifecycle, from initiation, planning, execution, testing, implementation, transition, closure, and benefits realization.
Ensure all projects comply with ICT governance frameworks, PMO standards, demand management processes, project methodologies, and regulatory requirements.
Confirm all required approvals, documentation, and governance checkpoints are completed before project commencement and implementation.

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Develop and manage project scope, schedules, budgets, resource plans, milestones, dependencies, and delivery roadmaps.
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Coordinate internal ICT teams, business stakeholders, vendors, and third parties to ensure timely and successful project execution.
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Facilitate project meetings, workshops, steering committees, and stakeholder engagement activities.

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Coordinate the elicitation, analysis, validation, documentation, and approval of business and technical requirements.
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Ensure alignment between business expectations and technology solutions through effective stakeholder collaboration and requirements management.

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Identify, monitor, and manage project risks, issues, dependencies, assumptions, and constraints, ensuring timely mitigation and escalation.
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Ensure completion of architecture reviews, cybersecurity assessments, risk assessments, security baseline reviews, and other mandatory governance controls prior to implementation.
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Maintain compliance with ICT policies, change management procedures, and regulatory requirements.

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Coordinate System Integration Testing (SIT), User Acceptance Testing (UAT), defect resolution, and sign-off processes.
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Manage change requests and ensure all required CAB recommendations, approvals, and production readiness activities are completed before implementation.
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Coordinate production deployments and verify successful implementation and service availability.

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Manage technology integrations, APIs, VPN implementations, and third-party connectivity projects in accordance with approved governance and security requirements.
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