MANAGER MASTER DATA AND METADATA

Job purpose

The role is responsible for establishing, leading, and continuously improving CRDB Bank's enterprise Master Data Management (MDM), Reference Data Management, Metadata Management, Data Catalog, and Data Lineage capabilities. The role owns the strategy, operating model, standards, service delivery, and functional roadmap for these capabilities, ensuring alignment with the Bank's Data Strategy, Data Governance Framework, and Data Management  initiatives under the direction of the Senior Manager, Data Management & Governance. The role enables trusted and authoritative master data, standardized business definitions, discoverable data assets, and end-to-end data traceability across the enterprise. The position works closely with Domain Data Owners, Data Stewards, ICT teams, Risk, Compliance, Audit, and business stakeholders to ensure that critical data assets are effectively governed, understood, and leveraged to support operational excellence, regulatory compliance, analytics, and AI-driven decision making.
Principal responsibilities
Own the Master Data, Reference Data, Metadata and Lineage strategy and multi-year roadmap implementation, aligned to the data management maturity implementation roadmap and Bank Data Strategy. Establish annual objectives, KPIs, budgets and balance scorecard (BSC) targets for the unit. Drive adoption of enterprise data management best practices aligned to DAMA framework.
Lead the implementation and operation of the enterprise Master Data Management processes and platforms. Ensure governed creation, maintenance, matching, survivorship, hierarchy management and synchronization of master data across approved domains. Establish controls for reference data creation, stewardship, distribution and lifecycle management.
Establish and run the enterprise metadata capability: metadata standards, the business glossary, data dictionaries, critical data element (CDE) definitions and classification tags, and an enterprise data catalogue that is current, secure and widely used.
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Ensure end-to-end lineage for CDEs and regulatory reports is built, validated and recertified, and that impact analysis is provided for changes before go-live.
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Develop and maintain MDM, reference data, metadata and lineage standards and procedures within the Data Governance Framework; embed them into SDLC, procurement and change management; and maintain audit trails and control evidence.
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Operationalise master data stewardship with Domain Data Owners, Data Stewards and System Custodians: decision rights, exception queues, escalation paths and the MDM decision rights matrix; act as an escalation point for cross-domain data disputes.
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Act as business and functional owner for the MDM hub and catalogue/lineage platforms; lead requirements, vendor evaluation, design authority, UAT and cutover; manage vendor performance and secure knowledge transfer to in-house staff.
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Ensure master data and metadata support Bank of Tanzania KYC/AML and reporting requirements, the Personal Data Protection Act 2022 (with the DPO) and BCBS 239 good practice; own unit risks and respond to audit and regulatory findings within agreed timelines.
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