Regional General Manager – North Eastern

Equity Bank Limited (The “Bank”) is incorporated, registered under the Kenyan Companies Act Cap 486 and domiciled in Kenya. The address of the Bank’s registered office is 9th Floor, Equity Centre, P.O. Box 75104 – 00200 Nairobi. The Bank is licensed under the Kenya Banking Act (Chapter 488), and continues to offer retail banking, microfinance and relat…

Regional General Manager – North Eastern

Job Purpose

• Provide strategic leadership in business development in line with bank’s overall strategy. The role is responsible in leading a team of Regional Managers in meeting business developments strategic targets and also responsible in establishing and maintaining key relationships with stake holders in the achievement of the Bank’s strategic goals. Active member of the Banks leadership, contributing to strategic, long, medium- and short-term plans aimed at achieving the bank and departmental objectives. Communicate and articulate the business strategy of the Bank to all stakeholders and keep staff engaged and focused on the business developments goals.

Key Responsibilities

Business Development

• Spearhead the development of the annual and quarterly financial plans and budgets for the Region.

• Management of customers in the region to enhance customer loyalty and mitigate against loss and enhance increased business.

• Regularly review strategic initiatives of the region/segments with a view to take appropriate action.

• Direct the overall effort of the Region in growing business in optimum proportions achieve set targets.

• Develop and deepen relationships with existing and potential customers. Identify and disseminate market opportunities and information to guide business development and product development.

• Lead regular business visits both to clients of the Bank, prospects and Region/affiliates of the Bank.

• Maintain a sustainable, profitable and high-quality balance sheet.

• Cost management –enforce cost optimization of the resources.

• Continuously review business case for all products in the Region to ensure that all products and Sectors/Segments contribute positively to the strategic goals of the Bank.

Market & Customer Service

• Collaborate and coordinate the development and the implementation of the sales initiatives with other regional business stakeholders.

• Continuously conduct and advise market intelligence to identify new customer trends, regional government directives and changes

• Act as the Banks’s brand ambassador.

• Participate in development & execution of strategies that build the Equity brand and endear it to its chosen markets.

• Coordinate Regional marketing initiatives

• Originate, build and sustain strategic business partnerships

• Position Equity Bank Kenya as a preferred Bank.

• Ensure full adherence to the Bank’s customer service chatter.

• Increase market share in line with strategic ambitions and in a profitable, ethical and sustainable manner.

Audit, Risk & Compliance

• Ensuring the quality of the loan book in the region is within expected standards.

• Ensure there’s a functionals Regional Credit Committee as per policy

• Custodian and enforcement of policies and procedures from regulatory authorities, Equity bank and other stakeholders.

• Put in place effective Business Continuity plan

• Ensure audit and risk rating for the Region improves and is within set thresholds as per the key performance indicators communicated sometimes.