Operations Supervisor

Solvo Global
Kenya
full_time

Job Description

Solvo is changing how North American companies connect with talented, nearshore employees, along with the latest AI-powered tools. Solvo provides exceptional, affordable remote talent to U.S. and Canadian businesses in 50+ industry specialties. Solvo operations feature employees with no language barriers, a strong work ethic, in the same time zone, mirroring…

Operations Supervisor

We’re looking for an Operations Supervisor to lead a team of 12-18 employees, drive operational excellence, and deliver world-class customer experiences.

What You’ll Do

  • Lead, coach, and motivate a team to achieve performance and quality goals
  • Manage daily operations, staffing, service levels, and customer satisfaction
  • Foster a culture of accountability, engagement, and continuous improvement
  • Collaborate with Quality, Training, and Recruiting teams
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