Human Resource Officer job vacancy

Job PostedOctober 26, 2026

Job DeadlineNovember 15, 2026

Ako Group Limited
Dar es Salaam Human Resource , Human Resources jobs Full time Jobs

OrganizationAKO Group Limited

Job titleHuman Resource Officer

DepartmentHR

Reports toHuman Manager

Application deadline: 15th November 2026

Job purpose

The Human Resources Officer is responsible for supporting the effective implementation of Human Resources policies, procedures, and practices, with a primary focus on Industrial Relations (IR), Employee Relations (ER), and Training and Development (T&D).

The role ensures compliance with applicable labor laws and company policies, promotes positive employee relations, supports the fair and consistent handling of disciplinary and grievance matters, and coordinates employee learning and development initiatives to enhance workforce competence, performance, and productivity.

Key responsibilities

A. Industrial Relations (IR)

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Support the implementation and administration of industrial relations policies, procedures, and practices in compliance with applicable labor laws and regulations in Tanzania.

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Monitor compliance with employment legislation, collective bargaining agreements, and other applicable labor requirements.

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Assist in managing relationships with trade unions, workers’ representatives, labor officers, and other relevant stakeholders.

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Support the preparation, review, and implementation of workplace policies, employment procedures, and disciplinary frameworks.

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Assist in handling labor disputes, collective grievances, disciplinary appeals, and other industrial relations matters.

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Maintain accurate records of industrial relations cases, labor inspections, disputes, and related correspondence.

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Support the preparation of documentation and evidence for mediation, arbitration, and proceedings before relevant labor dispute resolution bodies.

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Monitor changes in labor legislation and advise the Human Resources Manager on their potential impact on company operations.

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Assist in ensuring that employment practices at all company sites comply with statutory requirements and approved company policies.

B. Employee Relations (ER)

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Promote positive employee relations and maintain a professional, fair, and respectful working environment.

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Coordinate and document disciplinary processes, including allegations of misconduct, show-cause letters, employee responses, hearing invitations, hearing minutes, and outcome letters.

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Ensure disciplinary and grievance matters are handled objectively, confidentially, consistently, and in accordance with company policy and applicable labor laws.

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Receive, investigate, and assist in resolving employee grievances, complaints, workplace conflicts, and interpersonal disputes.

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Provide guidance to line managers and supervisors on employee conduct, attendance, performance concerns, and appropriate corrective action.

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Support investigations into alleged misconduct by gathering relevant information, interviewing concerned parties, and preparing investigation reports.

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Monitor employee absenteeism, workplace behavior, disciplinary trends, and other employee relations indicators.

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Support employee engagement initiatives, staff communication, recognition programs, and activities that promote teamwork and employee well-being.

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Assist in exit interviews and analyze employee feedback to identify workplace concerns and recommend corrective measures.

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Maintain an accurate and confidential employee relations tracker and ensure timely follow-up and closure of cases.

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Escalate sensitive, complex, or high-risk employee relations matters to the Human Resources Manager.

C. Training and Development (T&D)

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Conduct training needs assessments in collaboration with department heads, line managers, and site management teams.

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Develop and maintain an annual training and development plan aligned with business objectives, operational requirements, and employee competency gaps.

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