People & Culture Officer, Dar Es Salaam

Job PostedOctober 23, 2026

FHI 360 Jobs, Employment
Dar es Salaam Human Resource , Human Resources jobs Full time Jobs

Job Summary

The People & Culture Officer delivers professional-level P&C services for the country office, supporting staff in the areas of recruitment, employee relations, performance management, benefits, administration and compliance. The role provides first-line guidance on routine policy application and contributes to the continuous improvement of P&C processes.

Accountabilities

• Posts job vacancies on WorkDay, coordinate interview logistics, and conduct reference checks for project staff.

• Advises employees and supervisors on policy interpretation and application, escalating complex or sensitive matters to the Senior P&C Officer.

• Handles day-to-day policy FAQs and routine issues, serving as a point of contact for routine workplace concerns and grievances.

• Coordinates logistics of learning and development activities.

• Maintains and oversees the integrity of employee files (hardcopy and electronic) in accordance with FHI 360 policy and Tanzania legal requirements, ensuring audit readiness.

• Supports requests during internal and external audits by preparing and providing required P&C documentation.

• Supports the performance management cycle by sending reminders, assisting with platform logistics, and tracking completion goals.

• Track timekeeping compliance, assisting staff with timesheet submission, and resolving related queries.

• Drafts routine P&C documents including visa or bank introduction letters, and correspondence using approved templates and send to Senior P&C Officer for review and sign off escalation.

• Processes employee benefits enrolment, changes, and queries, directly liaising with providers/authority (medical insurance, WCF) as needed in collaboration with Senior P&C officer.

• Maintains HRIS data integrity, timely processing of actions, and generates reports when needed.

• Updates and maintains tracking documents and the organizational chart for staffing and other day-to-day P&C tracking requirements.

• Drafts routine operational documents including standardized visa or bank introduction letters, and notices using templates. Drive wellness initiatives for the offices, increasing staff morale.

• Other duties as assigned.

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Applied Knowledge & Skills

• Strong knowledge of local employment law and HR best practices.

• Ability to provide policy guidance and resolve employee concerns.

• Proficiency with HRIS systems and reporting tools.

• Strong interpersonal and conflict resolution skills.

• Strong attention to detail and accuracy.

Problem Solving & Impact

• Resolves moderately complex P&C issues with limited supervision.

• Recommends process improvements to enhance service delivery.

Supervision Given/Received

• Reports to the Senior P&C Officer

Education & Experience