Branch Manager

MyCredit Limited is a non-bank financial services institution. We offer Loans & Insurance.

Branch Manager

About the Role

• MyCredit Limited is seeking five (5) dynamic, results-oriented, and self-driven Branch Managers to lead branch operations, drive business growth, manage branch personnel, and enhance profitability while delivering excellent customer service.

• The successful candidates will be responsible for achieving branch performance targets, strengthening customer relationships, ensuring compliance with internal policies and procedures, and providing effective leadership to the branch teams.

Key Responsibilities

• Drive achievement of branch performance targets, including loan disbursements, portfolio quality, new business acquisition, and insurance sales.

• Develop and maintain strong relationships with clients to support customer retention and business growth.

• Lead, supervise, coach, and mentor Relationship Officers and Sales Agents to enhance productivity and performance.

• Oversee loan applications, credit appraisals, customer eligibility assessments, and timely loan processing.

• Ensure compliance with Know Your Customer (KYC) requirements, credit policies, and internal controls.

• Monitor loan portfolio performance, address delinquent accounts, and coordinate appropriate debt recovery actions.

• Develop and implement effective sales and marketing strategies to grow the branch’s customer base and revenue.