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Since the sale of our first kit in 2013, SunCulture has been on a mission to help smallholder farmers in Africa improve both crop yields and quality. We are driven to constantly innovate and improve our technology to make solar powered irrigation solutions truly affordable for the millions of farmers on the continent

Electrical Test Engineer

Roles & Responsibilities

• Design, execute, and document comprehensive test plans for prototype and commercial hardware and firmware systems.

• Collaborate with R&D and product design teams to test, debug, and validate control implementations in real-world environment settings.

• Perform hardware probing, board-level testing, and firmware flashing (ESP32, Atmel AVR, NRF series) using specialized diagnostic tools, multimeters, and oscilloscopes.

• Conduct flow, power, and efficiency testing on solar water pumps and power systems to ensure strict performance compliance.

• Identify hardware defects and firmware bugs, conduct root-cause analysis, and maintain prioritized issue tracking logs and release notes.

• Maintain complete technical documentation, changelogs, and device history records across pilot and production phases.

• Communicate test findings clear and concisely to engineering teams and key stakeholders via reports and technical presentations.

• Provide escalated technical support for field pilots and lead knowledge transfer/training to operations and support teams during commercial launch.

Does This Sound Like You?

• Bachelor’s degree in Electrical, Electronics, or Mechatronics Engineering (Master’s degree preferred).

• 2+ years of hands-on experience in testing embedded hardware and firmware systems.

• Proficiency in reading PCB schematics, probing circuits, and operating equipment like oscilloscopes and multimeters (Eagle CAD experience is a plus).

• Solid understanding of solar energy systems, DC/DC converter topologies, and off-grid solar hardware design considerations.

• Demonstrated ability to log, track, and troubleshoot firmware bugs on microcontrollers (ESP32, Atmel AVR, NRF51/52).

• Experience working in the off-grid solar or solar water pumping sector is strongly preferred.

• T2/T3 class license from the Energy and Petroleum Regulatory Authority (EPRA) is a plus.

• Strong analytical, root-cause troubleshooting, and task prioritization skills in a fast-paced environment.

• Excellent written and verbal communication skills in English, with the ability to convey technical findings to non-technical stakeholders.

• Familiarity or hands-on experience with emerging AI tools, machine learning applications, or AI-driven research and testing methods is a strong plus.

Testing and Repairs Officer

Roles & Responsibilities

• Ensure diagnosis and repair of all products and their accessories sent from the field and ensuring daily collection and transportation of all repaired items back to customers.

• Evaluate all products returned as a result of an aftersale issue are within Warranty and if not advise the customer on the cost of repair.

• Troubleshoot products both remotely and onsite to confirm if the product problem is a technical error or user error.

• Identify solutions to resolve technical product design problems and escalate complex product issues

• Research and interpret blueprints, schematics, and wiring diagrams to better troubleshoot all aftersale issues reported.

• Complete quality assurance inspections, documenting corrective actions and ensure adequate amounts of quality certified products are ready for dispatch to customers

• Set standards operation procedure for all product QA/QC, troubleshooting and repairs and ensure adherence.

• Ensure proper communication, ticketing, and documentation of all aftersale issues

• Generate daily, weekly, and monthly aftersale reports highlighting issues/ product default issues that need to be addressed from the manufacturer’s end.

• Perform all aftersale product-related tasks assigned from time to time

Team Coordination

• Collaborate closely with the aftersale engineering and call center teams to resolve all technical issues

• Support the provision of training to the field technical teams on how to identify and resolve repair issues

• Support the provision of training to field technical teams on how to instruct customers about process, usage, and maintenance.

• Manage and resolve all aftersale issues within TAT of 48hrs from when product is received for repair

• Develop positive and professional relationships with channel partners and service providers

• Develop knowledge of all solar products and systems designed by SunCulture

Risk Management