Customs & Regulatory Affairs Coordinator M/F

AGL (Africa Global Logistics), the reference multimodal logistics operator in Africa, is part of the MSC family. With 23,000 employees in 50 countries, the company connects Africa to Africa and to the rest of the world. AGL relies on its 250 subsidiaries in Africa, Haiti, Timor and Indonesia to provide port, ocean, logistics and railway solutions.

Customs & Regulatory Affairs Coordinator M/F

Mission Description

• To coordinate with all relevant Partner Government Agencies (PGAs), internal stakeholders to ensure timely approval of IDFs, customs entries, permits, licenses, exemptions, and regulatory clearances.

Key Responsibilities

Regulatory Coordination

• Liaise daily with all relevant PGAs including but not limited to KEBS, KEPHIS, PPB, KDB, NEMA, NACADA, DVS, and other regulatory authorities

• Monitor and expedite approvals of IDFs, customs entries, permits, licenses, and exemptions

• Follow up on all delayed approvals and escalate outstanding cases to the respective authorities and management

• Track and report approval turnaround times and pending regulatory cases.

Documentation & Compliance

• Verify all supporting documents required for customs declarations and PGA approvals.

• Ensure compliance with customs regulations, import/export requirements, and agency-specific guidelines

• Maintain updated knowledge of customs laws, East African Community (EAC) regulations, and PGA requirements

• Coordinate resolution of queries, objections, and document discrepancies

Stakeholder Management

• Act as the focal point between AGL operational teams, customers, PGAs, and customs authorities.

• Communicate approval status and regulatory updates to internal teams and customers

• Build and maintain professional relationships with government agencies and key regulatory stakeholders

Operational Performance

• Prepare daily and weekly reports on: Pending IDFs, Pending customs entries, PGA approval status