OPERATIONS MANAGER – WAREHOUSING & INLAND DELIVERY

BrighterMonday Consulting
Nairobi
full_time

Job Description

OPERATIONS MANAGER – WAREHOUSING & INLAND DELIVERY

BrighterMonday Consulting

Today

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New

Nairobi

Full Time

Confidential

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Job summary

We are seeking an experienced Operations Manager to oversee warehousing, inventory management and inland deliveries across Kenya.

Min Qualification

Bachelors

Experience Level

Mid level

Experience Length

5 years

Language Requirement

English

Work Type

Full Time

Working Hours

8 to 5

Applicant Location

Kenya

Job descriptions & requirements

LocationKenya (Nationwide scope)

About the Role

We are seeking an experienced Operations Manager to oversee warehousing, inventory management and inland deliveries across Kenya. The successful candidate will ensure that goods are received, stored anddispatched safely and efficiently, while maintaining high service standards, product quality and timely customer deliveries.

Key Responsibilities

  • Oversee receiving, storage, order preparation, dispatch and stock transfers in line with approved procedures.
  • Maintain accurate inventory records and conduct regular physical stock counts and reconciliations.
  • Monitor stock quality, shortages, damaged or expired products, customer returns and quarantined stock; coordinate investigations and corrective action.
  • Ensure compliance with Good Distribution Practice (GDP), applicable regulatory requirements, quality standards and internal procedures.
  • Maintain warehouse security, cleanliness, equipment and facility conditions, including temperature-control and cold-chain systems where applicable.
  • Review and improve warehouse procedures, investigate operational deviations and report issues to the relevant teams.
  • Manage the company’s delivery fleet and third-party courier partners, including service agreements, insurance cover and performance reviews.
  • Monitor delivery performance and work with the logistics team and service providers to achieve timely, reliable deliveries.
  • Track operating costs, prepare regular stock and management reports, and reconcile supplier and transport related statements.
  • Lead, coach and develop warehouse and logistics staff, including setting objectives and conducting performance reviews.
  • Coordinate with internal teams, suppliers and service providers to resolve operational challenges andmaintain service quality.

Key Requirements

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