Collections Call Center Agent

Inspire Credit Limited is a non-bank financial service company licensed as a Digital Credit Provider (DCP) by the Central Bank of Kenya.

Collections Call Center Agent

Key Responsibilities

• Manage outbound and inbound collections calls

• Negotiate payment plans with borrowers

• Maintain accurate records and meet collections targets

• Ensure full compliance with CBK guidelines

What We Are Looking For

• Mandatory previous experience in a similar role

• Strong English and Swahili communication skills Target-driven with high integrity CRM or collections system experience is a plus

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