Customer Service Representatives

Africa Management Solutions Limited (AMSOL) is the fastest growing Human Resources and Management consulting firm that offers an array of hr solutions tailored to accurately address all the human resource and management needs of any organization.

Customer Service Representatives

QUALIFICATIONS & REQUIREMENTS

• Minimum high school education.

• Additional qualifications in Customer Service, Business Administration, Sales, Supply Chain Management, or a related field are an advantage.At least 1 year of relevant work experience in customer service, order management, sales support, logistics coordination, or a related field.

• FMCG, manufacturing, or distribution experience is advantageous.

• Experience with order management systems, customer service databases, or ERP platforms is beneficial.Computer literacy and proficiency in relevant office applications.

• Familiarity with order processing systems, particularly Sage, is an advantage.

• Ability to manage customer orders, maintain accurate records, and prepare reports.

• Basic data analysis skills and ability to interpret performance dashboards.