Motherboard Repair Technician

JOB DESCRIPTION: MOTHERBOARD REPAIR TECHNICIAN

Job TitleMotherboard Repair Technician

DepartmentTechnical / Repair and Maintenance

Reports ToTechnical Supervisor

LocationLusaka

Employment TypeFull-Time

Carlcare Service Limited was established in Hong Kong in 2009 with an aim to provide professional service support to mobile phones and other electronic consumer products, and over the years has become a leading service brand for consumer electronics in South East Asia, Middle East and Africa. Currently, Carlcare is providing full service support for TECNO, Itel & Infinix three worldwide famous mobile phone brands. Therefore, Carlcare Service Limited wishes to invite qualified candidates to fill the position of Assistant Logistics Specialist to be based in Lusaka.

• Job Purpose

The Motherboard Repair Technician will be responsible for diagnosing, troubleshooting, repairing, and testing faulty motherboards in electronic devices such as smartphones, laptops, tablets, and other compatible electronic equipment. The role requires strong technical knowledge of electronic components, circuit boards, soldering techniques, and fault-detection tools to ensure that repairs are completed accurately, efficiently, and in accordance with company quality standards.

• Key Responsibilities

A. Motherboard Diagnosis and Troubleshooting

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Diagnose motherboard faults using appropriate diagnostic tools and testing procedures.

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Identify faulty components, including capacitors, resistors, integrated circuits (ICs), MOSFETs, connectors, and other electronic components.

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Troubleshoot power-related faults, short circuits, charging problems, boot failures, and connectivity issues.

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Perform board-level diagnosis to determine the cause of device malfunction.

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Interpret circuit diagrams, schematics, and board layouts where available.

B. Motherboard Repair and Component Replacement

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Repair damaged motherboard circuits and replace defective electronic components.

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Perform micro-soldering, rework, and component-level repairs using appropriate equipment.

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Repair damaged tracks, pads, connectors, and solder joints where technically feasible.

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Carry out jumper-wire repairs and other approved circuit restoration procedures.

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Use hot-air rework stations, soldering irons, microscopes, multimeters, and other specialized tools safely and effectively.

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Recommend motherboard replacement when repair is not technically feasible or cost-effective.

C. Testing and Quality Control

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Test repaired motherboards to confirm that faults have been resolved.

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Conduct functional tests on relevant device features, such as power, charging, display, audio, network connectivity, and peripheral functions.

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Verify that repaired devices meet the company’s technical and quality standards before release.

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Recheck repairs where customers report recurring faults.

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Maintain accurate records of repair results and quality-control checks.

D. Repair Documentation and Reporting

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Record reported faults, diagnostic findings, components replaced, repair procedures, and test results.

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Prepare repair reports and update the company’s repair management system.

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Maintain records of repair time, component usage, recurring faults, and unresolved cases.

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Escalate complex or high-risk repairs to the Technical Supervisor.

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