Site Operations Manager job vacancy
Job Description
📅 Job Posted October 10, 2026 Home > Jobs > Site Operations Manager job vacancy at AKO Group Ltd – October 2026
Ako Group Limited
Dar es Salaam Hospitality and Tourism Jobs , Hotel Jobs Full time Jobs
Job Description
Job title: Site Operations Manager Department: Operations Reports to: General Manager Application deadline: 15th October 2026
Job purpose
To oversee and manage the day-to-day catering operations at the site, ensuring that high-quality food and catering services are provided to employees and clients in a safe, efficient, and professional manner.
Key responsibilities
- Catering Operations
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Supervise the day-to-day catering operations at the site.
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Ensure meals are prepared and served according to the agreed menu, quality standards, and service schedule.
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Ensure adequate food and catering services are available to meet the needs of the site population.
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Monitor the overall quality and presentation of food and catering services.
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Ensure smooth coordination between the kitchen, dining area, stores, and site management.
- Staff Management
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Supervise and coordinate all catering staff at the site.
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Allocate duties and prepare staff work schedules and shifts.
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Monitor staff attendance, performance, discipline, and general conduct.
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Identify training needs and provide guidance to catering staff.
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Ensure staff are properly dressed and maintain required hygiene standards.
- Food Quality & Hygiene
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Ensure food is prepared, stored, and served in accordance with required food safety and hygiene standards.
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Monitor cleanliness and hygiene of the kitchen, dining areas, stores, and catering equipment.
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Ensure proper handling and storage of food items.
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Monitor food wastage and take measures to minimize unnecessary waste.
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Ensure compliance with site HSE and food safety requirements.
- Client & Employee Satisfaction
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Monitor feedback from employees and clients regarding the catering services.
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Address complaints and service issues promptly.
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Work closely with the client/site management to ensure catering services meet agreed requirements.
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Recommend improvements to menus, service delivery, and overall catering operations.
- Stock & Cost Control
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Monitor food and catering stock levels and ensure timely replenishment.
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Work closely with the Stores/Purchasing team to ensure required food supplies are available.
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Monitor food consumption and wastage.
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Ensure proper use and control of company catering materials, equipment, and supplies.
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