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DRU Manager

Fincorp Credit Limited
Kenya
full_time

Job Description

Established in 2020, Fincorp credit Ltd (FCL) is a non-bank financial institutions that aim to increase the depth of the financial sector as well as increase access of financial services to majority of Kenyans by providing a broad array of diversified services. FCL serves its customers by provision of Trade finance instruments such as Bank guarantees (Bid bo…

DRU Manager

Key Responsibilities

  • Develop and implement effective debt recovery strategies to improve collection and recovery performance.
  • Lead, supervise, and motivate the Debt Recovery Unit team to achieve set targets.
  • Monitor the performance of delinquent and non-performing loan portfolios and ensure timely intervention.
  • Develop and track recovery plans for overdue and non-performing accounts.
  • Review recovery performance reports and provide regular updates to management.
  • Identify trends and challenges affecting collections and recommend appropriate corrective actions.
  • Ensure effective follow-up and management of outstanding customer accounts.
  • Work closely with Credit, Risk, Legal, Branches, and other relevant teams to support recovery efforts.
  • Ensure that all recovery activities comply with internal policies, procedures, and applicable regulatory requirements.
  • Coach and develop team members to enhance productivity and recovery effectiveness.
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