Sales Executive – Title Loans

DepartmentOperations

Reports ToOperations Manager

Deadline10th OCTOBER 2026

Job purpose

The Sales Executive – Title Loans is responsible for identifying, marketing, and onboarding customers for the Company's title-backed loan product. This role is fully performance-based, with earnings derived through commission on successful loan disbursements and portfolio performance in accordance with the Company's commission structure.

Key responsibilities

• Sales & Business Development
• Market and promote the Company's title loan products to individuals and SMEs.
• Identify and generate new business opportunities through prospecting, networking, referrals, field visits, and partnerships.

• Build and maintain a strong sales pipeline.

• Achieve or exceed assigned loan disbursement targets.

• Client Acquisition & Onboarding

• Source and onboard qualified customers.

• Educate prospective clients on loan eligibility, requirements, repayment terms, fees, and conditions.

• Collect, verify, and submit complete and accurate customer documentation for loan processing.

• Ensure all customer information is genuine and compliant with company requirements.

• Customer Relationship Management

• Develop long-term relationships with customers to encourage repeat business and referrals.

• Provide excellent customer service throughout the loan application process.

• Educate customers on responsible borrowing and timely repayment.

• Portfolio Quality

• Monitor the repayment performance of customers introduced by you.

• Conduct follow-ups with customers to encourage timely repayments.

• Work closely with the Collections Team to minimize defaults and maintain a healthy portfolio.

• Immediately report any suspected fraud, misrepresentation, or documentation irregularities.

• Compliance & Reporting

• Adhere to all Company policies, Standard Operating Procedures (SOPs), and applicable laws and regulations.

• Submit weekly activity reports and sales updates.

• Maintain confidentiality of customer information at all times.

Key performance indicators (KPIs)

• Monthly loan disbursement value.

• Number of new customers onboarded.

• Loan approval conversion rate.

• Portfolio repayment performance.

• Customer retention and referrals.

• Compliance with documentation and Company SOPs.

Qualifications & requirements