Regional Sales Lead – Enterprise

Why Airtel Africa?
At Airtel Africa, we act with passion, energy, and a can-do attitude. Innovation with an entrepreneurial spirit drive us. If you like “ordinary”, then we are not for you.
We champion diversity. We anticipate, adapt, and deliver solutions that enrich the lives of communities we serve. we roll up our sleeves to win with our customers.
By choosing Airtel, you choose to be part of a winning team. All this in addition to a brilliant opportunity to build a career in your field of expertise, across our different operating companies in Africa.
Airtel Africa is proud to be an equal opportunity employer and remain fully committed to diversity and inclusion in the workplace.

Responsibilities

Channel Management

• Manage direct sales channels for the sale of mobility and shared infrastructure connectivity products

• Ensure recharge availability for the 5G & Fixed Wireless Access devices (FWA) within assigned demarcation(s)

• Identify and formulate sales strategies to help drive gross addition device sales for the region

Sales and Distribution

• Drive full BE product market penetration and AOP achievement

• Drive Key Account Manager and Account manager performance in line with AOP

• Ensure all products installations are met within assigned geographical demarcation

• Collaborate with sales supervisors and cross-functional leaders and peers to meet sales targets in assigned market or area

• Ensure regional outlets are productive

Customer Complaint Resolution

• Resolve customer complaints in collaboration with relevant stakeholders where applicable

• Address staffing or manpower problems and other issues that may interfere with efficient sales operations.

Customer Prospects

• Conduct Customer prospects directly or indirectly through team members, potential customers and other sales leads

• Consult with potential customers to understand their needs, Identify and suggests equipment, products, or services that will meet those needs and share with relevant business leaders

Trade Execution and Compliance

• Ensure adherence to compliance requirements of sales processes, policies and recovery of devices from noncompliant customers

• Supervise health of device acquisitions and compliance on activations

• Implement and execute sales plans as per plan first time right

• Implement agreed sales plans through timely monitoring and corrective action to drive desired business results

Team Engagement and development