Operations Manager

JOB ADVERT

Operations Manager

LocationZambia

Reporting toChief Operating Officer

Lead Operations. Drive Performance. Deliver Excellence.

J&J Transport Zambia Ltd is seeking experienced and results-driven Operations Managers to lead and optimize our transport and logistics operations across the SADC region.

This strategic leadership role is responsible for managing a large fleet of heavy-duty vehicles, leading multidisciplinary teams, strengthening customer relationships, and ensuring operational excellence, compliance, and profitability.

The successful candidate will be a proactive leader with extensive cross-border transport experience, strong commercial acumen, and a proven ability to drive business growth through efficient fleet management and exceptional service delivery.

Key Responsibilities

• Lead and manage all fleet and operational activities to ensure safe, efficient, and cost-effective service delivery.

• Drive customer retention and business growth through strong stakeholder engagement and service excellence.

• Oversee cross-border operations and coordinate with regional representatives across the SADC region.

• Ensure compliance with statutory, customs, insurance, licensing, and company requirements.

• Manage operational performance, reporting, risk management, and continuous improvement initiatives.

• Collaborate with Finance, HR, Legal, and Documentation departments to support seamless operations.

• Develop, mentor, and lead high-performing teams while promoting accountability and operational excellence.