Sales Manager job

Based inDar es Salaam

The successful candidate will be responsible for managing and coordinating the Bank’s DSA network across all branches, driving customer acquisition, sales growth, productivity and achievement of approved business targets through effective management of the DSA channel.

The role

• Develop and implement strategies to drive the growth and effectiveness of the Bank’s DSA network across the Branch Network.
• Coordinate and oversee DSA activities across branches to ensure alignment with the Bank’s sales and business objectives.
• Set, communicate and monitor DSA sales targets in collaboration with relevant Branch teams.
• Monitor DSA performance across branches and take appropriate action to address performance gaps.

• Drive customer acquisition and growth of the Bank’s products and services through the DSA channel.

• Develop and maintain a strong sales pipeline and ensure effective conversion of leads generated by DSAs.

• Identify opportunities to expand and strengthen the DSA network in strategic markets.

• Work closely with Branch Managers and Relationship Managers to maximize business opportunities generated through DSAs.

• Provide coaching, guidance and support to DSAs and branch teams to improve productivity and sales effectiveness.

• Track DSA productivity, customer acquisition, business volumes and other agreed performance indicators.

• Ensure effective onboarding, engagement and retention of high-performing DSAs.

• Monitor compliance of DSA activities with the Bank’s policies, procedures, customer onboarding requirements and applicable regulatory requirements.

• Identify and escalate operational, compliance, customer service and performance-related issues affecting the DSA network.