Reception Desk / Front Office Agent
Job Description
J
Reception Desk / Front Office Agent
Joia Hotels & Resort Ltd
Admin & Office
Today
Easy apply
New
Mombasa
Full Time
Hospitality & Hotel
Confidential
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Job summary
Fluency in Italian (mandatory).
Language Requirement
Italian
Working Hours:
Full Time - 8 to 5
Applicant Location
Mombasa, Kenya
Job descriptions & requirements
General Duties
- Welcome guests and provide professional checkin and checkout
services.
- Manage reservations, guest inquiries, and room allocations.
- Coordinate with housekeeping and other departments for guest
needs.
- Handle payments, billing, and guest profiles.
- Maintain high standards of customer service and hospitality.
Required Skills
- Fluency in Italian (mandatory).
- Excellent communication and guest relation skills.
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