Tupande Export Logistics Senior Specialist

About One Acre Fund

Founded in 2006, One Acre Fund equips 5.5 million smallholder farmers to make their farms more productive. Across nine countries that together are home to two-thirds of Africa's farmers, we provide high-quality farm supplies, tree seedlings, accessible credit, modern agronomic training, and a wide range of other agricultural services. On average, this model enables any farmer to increase their income and assets on supported land by more than 35 percent, while permanently improving their resilience. This is all made possible by our team of 9,000+ full-time staff, drawn from diverse backgrounds and professions. To learn more, please see our Why Work Here blog post.

Our Kenya program, founded in 2006, operates under the local brand Tupande. Close to 500 staff in our Kakamega headquarters support 1,747 field staff and serve more than 1 million farmers. In Nairobi, around 50 staff support global functions like procurement, recruitment, government relations, and communications.

About the Role

The Export Logistics Specialist oversees and manages end-to-end export operations to ensure that goods leave the organization’s facilities and reach international vendors on time, within budget and in full compliance of all agreed regulations; including safety standards.

The role is focused on planning, coordination, documentation & stakeholder management for all exports handled by Soko.

Responsibilities

Export Operations & Coordination

• Plan, organize, and oversee the entire export process from order placement to delivery at the destination.

• Coordinate with production, warehousing, and procurement teams to ensure accurate and timely order fulfillment.

• Liaise with freight forwarders, carriers, and third-party logistics providers to schedule shipments.

• Track shipments, resolve delays, and ensure smooth cargo movement.

Documentation & Compliance

• Prepare and review all required export documentation (invoices, packing lists, bills of lading, certificates of origin, export licenses, etc.).

• Ensure compliance with international trade laws, customs regulations, and organizational policies.

• Maintain accurate records of shipments for audit and reporting purposes.

• Stay updated on changes in export/import regulations, customs procedures, and trade agreements.

Customer & Stakeholder Management

• Act as the primary point of contact for clients regarding export logistics inquiries.

• Provide timely updates to customers on order and shipment status.

• Resolve customer complaints, shipment issues, or documentation errors promptly.

• Build and maintain strong relationships with shipping agents, port authorities, and regulatory agencies.

Performance Management

• Negotiate shipping rates and terms with carriers and freight forwarders to optimize costs.

• Analyze export logistics performance and recommend process improvements for efficiency and cost savings.

Reconditioning

• Support and coordinate container reconditioning logistics when overseas regulators identify non-compliance issues.

• Ensure all reconditioning processes follow approved SOPs and documentation standards before goods are released to buyers.

• Maintain close communication with third-party service providers managing sterilization or product rework.

Supply Chain Traceability

• Ensure all exported goods have a clear, verifiable origin and traceable supply chain documentation.

• Work with sourcing and quality teams to build systems that enable end-to-end traceability of export products.