Sales Person

A

Sales Person

Aline Facility Management

Sales

1 month ago

Easy apply

Nairobi

Full Time

Retail, Fashion & FMCG

KSh
15,000 - 30,000

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Job summary

The Sales Person – Device Financing is responsible for driving sales of smartphones through the company's device financing program at assigned retail stores. The role involves identifying prospective customers, educating them on available financing options, processing financing applications, ensuring compliance with company policies

Min Qualification:

Diploma

Experience Level

Entry level

Experience Length

2 years

Language Requirement

English

Working Hours:

Full Time - 8 to 5

Applicant Location

Kenya

Job descriptions & requirements

Key Responsibilities

Sales & Business Development

 Promote and sell smartphones through the company's device financing program.

 Actively engage walk-in customers and convert inquiries into successful sales.

 Meet and exceed daily, weekly, and monthly sales targets.

 Identify new sales opportunities within the assigned retail store.

 Build strong relationships with retail store staff to enhance customer referrals and sales performance.

Customer Engagement

 Explain product features, financing options, repayment terms, and eligibility requirements to customers.

 Provide professional, accurate, and timely information regarding the financing process.

 Deliver exceptional customer service before, during, and after the sale.

 Handle customer inquiries and complaints professionally and escalate complex issues where necessary.

Customer Onboarding & Documentation

 Assist customers in completing financing applications accurately.

 Collect, verify, and upload all required customer documentation.

 Ensure all customer information is complete and accurate before submission.

 Follow all Know Your Customer (KYC) and company verification procedures.

Compliance & Risk Management

 Adhere to company policies, lending procedures, and regulatory requirements.

 Ensure customer confidentiality and protect personal data in accordance with the Data

Protection Act, 2019.

 Prevent fraudulent applications by conducting proper customer verification.

 Report any suspected fraud, policy violations, or suspicious activities immediately.

Reporting & Administration

 Maintain accurate records of daily customer interactions and sales.