Fiber Optic Technician

K

Fiber Optic Technician

Kkay Hr Solutions Ltd

Engineering & Technology

Today

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New

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Thika

Full Time

IT & Telecoms

Confidential

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Job summary

The Fiber Optic Technician is responsible for the installation, maintenance, and troubleshooting of GPON fiber infrastructure and customer premises equipment across Kwiqsurf's coverage areas. The role requires hands-on field work, careful handling of optical equipment, and direct interaction with customers during installations and service call-outs.

Min Qualification:

Diploma

Experience Level

Entry level

Experience Length

2 years

Language Requirement

English

Working Hours:

Full Time - 8 to 5

Applicant Location

Thika, Kenya

Job descriptions & requirements

Department

Network Operations

Reports To

Project Manager

Location

Field-based – Kwiqsurf coverage areas

Employment Type

Key Responsibilities

• Install fiber drops, ONUs/Wireless AP, and associated CPE at customer premises in line with company standards.

• Perform fiber splicing, termination, and optical signal testing (power meter, OTDR readings) to confirm link quality.

• Troubleshoot and resolve customer connectivity faults, including ONU/ wireless AP provisioning issues and signal degradation.

• Carry out preventive maintenance on distribution boxes/FATs, splitters, and aerial fiber routes.

• Escalate OLT-side or core network faults to the Network Operations team with accurate diagnostic notes.

• Maintain accurate records of installations, materials used, and job completion reports.