Admissions Counselor

TechCru
Nairobi
full_time

Job Description

T

Admissions Counselor

TechCru

Sales

2 days ago

Easy apply

New

Nairobi

Full Time

Education

KSh
30,000 - 45,000

Plus Commission

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Job summary

We are looking for a highly motivated, sales-driven Admissions Counselor who thrives on conversations, follow-ups, and closing enrollments. This role is not administrative and not passive. It is a front-line sales position where your primary responsibility is to convert qualified leads into enrolled, paying students!

Min Qualification:

Bachelors

Experience Level

Mid level

Experience Length

2 years

Language Requirement

English

Working Hours:

Full Time - 8 to 5

Applicant Location

Kenya

Job descriptions & requirements

IMPORTANT NOTEYOU MUST HAVE A PERSONAL LAPTOP AND HOME OFFICE IN ORDER TO BE CONSIDERED FOR THIS ROLE

You will be the first point of contact for prospective students and the key driver of enrollment revenue. Success in this role requires excellent communication skills, confidence on the phone, persistence, and a proven ability to close.
If you come from telesales, call centers, or high-volume customer acquisition environments and you know how to move people from interest to action, this role is for you.

Key Responsibilities

Lead Engagement and Sales Outreach

-Proactively contact prospective students daily via phone, WhatsApp, and email

-Present academic programs clearly, confidently, and persuasively
-Identify applicant needs, handle objections, and guide prospects toward application and enrollment

-Maintain a high level of responsiveness and follow-up discipline

Admissions Guidance and Application Support

-Walk applicants step-by-step through the admissions process

-Ensure applications are completed accurately and on time

-Review submissions and follow up on missing documents or information

-Communicate eligibility outcomes and next steps clearly

Enrollment Fee and Deposit Conversion

-Confidently explain enrollment fees and payment requirements

-Actively follow up to secure timely payments

-Coordinate with Finance to confirm payments and flag issues immediately

Relationship Management and Follow-Up

-Build trust and rapport through consistent, professional communication

-Use structured follow-ups to move leads through the pipeline

-Maintain momentum from first contact through enrollment

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