Systems Administrator

Systems Administrator

HR Studio

Admin & Office

Today

Easy apply

New

Kampala

Full Time

IT & Telecoms

USh
1,000,000 - 1,500,000

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Job summary

The Systems Administrator will be responsible for ensuring the effective management, availability, security and performance of Zakom Tech's network and IT infrastructure. The role will oversee network monitoring, troubleshooting, system security and vendor relationships to ensure reliable service delivery and support the company's operational objectives.

Min Qualification:

Diploma

Experience Level

Mid level

Experience Length

3 years

Language Requirement

English

Working Hours:

Full Time - 8 to 5

Applicant Location

Uganda

Job descriptions & requirements

Reports To Product Head

Dotted-Line Reporting to the Chief Operations Officer

LocationKampala, Uganda

IndustryInternet Service Provider (ISP)

Gross Salary UGX 1,400,000 per month

JOB PURPOSE

The Systems Administrator will be responsible for ensuring the effective management, availability, security and performance of Zakom Tech's network and IT infrastructure. The role will oversee network monitoring, troubleshooting, system security and vendor relationships to ensure reliable service delivery and support the company's operational objectives.

KEY RESPONSIBILITIES

• Network Management

▸ Manage, maintain and optimise the company's network infrastructure.

▸ Ensure the availability, reliability and performance of network systems and services.

▸ Support the administration of wired and wireless networks, including ISP and hotspot infrastructure.

▸ Conduct regular network assessments and recommend improvements to infrastructure and performance.

▸ Maintain accurate documentation of network configurations, systems and infrastructure.

• Network Monitoring & Troubleshooting

▸ Monitor network performance and system availability on an ongoing basis.

▸ Identify, investigate and resolve network and system faults in a timely manner.

▸ Conduct root cause analysis for recurring technical issues and implement appropriate solutions.

▸ Escalate complex technical issues where necessary and follow through to resolution.

▸ Support the implementation of preventive maintenance measures to minimise service interruptions and downtime.

• Systems & Network Security

▸ Implement and maintain appropriate network and system security controls.

▸ Monitor systems for security vulnerabilities, unauthorised access and potential threats.

▸ Support the implementation of security policies, procedures and best practices.

▸ Ensure that appropriate backups, access controls and system protection measures are maintained.