Business Development Manager – Commercial & Merchant Growth

Pycs are a technology team with a strong background in financial systems and seek to resolve recurrent problems that financial institutions face with our solutions.

Business Development Manager – Commercial & Merchant Growth

Position Summary

• The Business Development Manager is responsible for driving revenue growth through new business acquisition, strategic partnerships, merchant growth, and market expansion for the Company’s payment and software solutions.

• The role owns the commercial lifecycle from lead generation and deal closure through merchant onboarding, activation, transaction growth, and retention, while providing direction and support to Business Development Executives.

• The ideal candidate is an experienced fintech/payments business developer with strong commercial relationships, an active professional network, and a proven ability to originate and close business.

Key Responsibilities

• Develop and execute business development strategies aligned with the Company’s revenue, growth, and market expansion objectives.

• Own and deliver monthly and quarterly revenue targets for assigned products, markets, and accounts.

• Generate and convert new business through networking, referrals, partnerships, prospecting, market research, and other outbound channels.

• Build and maintain relationships with merchants, corporates, banks, fintechs, SACCOs, remittance companies, and other strategic partners.

• Manage the full sales cycle from prospecting and qualification through proposal, negotiation, contracting, onboarding, and activation.

• Identify and close strategic partnerships that create measurable revenue or transaction opportunities.

• Grow the performance of acquired merchants by driving activation, transaction volumes, retention, and reactivation of inactive merchants.

• Maintain a healthy and accurate sales pipeline and ensure all opportunities and activities are properly recorded in the CRM.

• Work closely with Operations, Compliance, Finance, and Technical teams to ensure smooth and compliant onboarding and implementation.

• Provide coaching and commercial direction to Business Development Executives and support achievement of team targets.

• Monitor sales and merchant performance, identify gaps, and take corrective action where targets are not being met.

• Provide weekly reports on pipeline, revenue, new business, merchant activation, transaction performance, and key risks.

• Ensure all business development activities comply with Company policies, regulatory requirements, and approved commercial processes.

• Perform any other duties reasonably assigned by management that are consistent with the role and the Company’s business objectives

Key Performance Indicators