Account Manager

Kantar is one of the world’s leading data, insight and consultancy companies. Working together across the whole spectrum of research and consulting disciplines, its specialist brands, employing 30,000 people, provide inspirational insights and business strategies for clients in 100 countries. Kantar is part of WPP and its services are employed by over half…

Account Manager

About the job

• As Account Manager, Retail & Shopper, you’ll help clients turn changing shopper behaviour, category dynamics and market signals into confident business decisions. You’ll build trusted client relationships, uncover growth opportunities and craft research approaches that address the decisions clients need to make.

• Reporting to the Kenya Practice Lead, you’ll bring together research, operations, analytics and commercial colleagues to deliver high-quality work from brief to debrief. You’ll protect project quality and profitability, support the growth of junior colleagues and help strengthen Kantar’s Retail & Shopper practice through relevant, evidence-based recommendations.

Job Goals

• Build a healthy pipeline by growing existing accounts, reactivating relationships and developing relevant prospects.

• Lead client discovery conversations that uncover business priorities and translate them into clear research questions.

• Convert opportunities and briefs into compelling, commercially sound proposals, scopes and pricing recommendations.