Dispatcher
Job Description
About
Announcement NumberLUSAKA-2026-024-RA
Hiring AgencyEmbassy Lusaka
Position Title: DISPATCHER (All Interested Applicants/All Sources)
Open Period10/30/2026 – 11/16/2026
Format MM/DD/YYYYVacancy Time ZoneGMT+2Series/Grade:LE – 1010 6
SalaryZMW ZK216,863.84 /Per YearWork Schedule:Full-time -Promotion Potential:LE-6
Duty Location(s)01 in Lusaka, ZA
Telework EligibleNoFor More Info: HR
260-211-357000
HR_Lusaka@state.gov
Overview
Hiring Path• Open to the public
Who May Apply/Clarification From the Agency:This position is open to:
- Current Employees of the Mission
For USEFM – FP grade is FP8. Actual FP salary authorized by Washington D.C.Security Clearance Required:Public Trust – Background InvestigationAppointment TypePermanentMarketing Statement:
We encourage you to review the 8 Qualities of Overseas Employees:
- Composure & Integrity: Stay calm, effective, and honest under pressure.
- Cultural Adaptability: Collaborate respectfully across cultures, races, and backgrounds.
- Change & Initiative: Embrace new challenges and take pride in completing assignments to high standards.
- Experience & Motivation: Bring proven skills and a strong drive to support our mission.
- Information Integration & Resourcefulness: Apply guidelines quickly to solve complex problems efficiently.
- Tactfulness: Communicate professionally and respectfully as a representative of our diplomatic mission.
- Planning & Organizing: Prioritize workloads strategically to maximize operational efficiency.
- Working with Others: Foster positive, cooperative relationships as a dedicated team player.
EQUAL EMPLOYMENT OPPORTUNITY (EEO): The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age (40 years or older); disability; genetic information; or pregnancy, childbirth, or related medical conditions.
Summary
The U.S. Mission in Lusaka, Zambia is seeking eligible and qualified applicants for the Dispatcher Position in the General Services Office – Motorpool Section.
Supervisory PositionYes’
Relocation Expenses ReimbursedNo
Duties
The incumbent is responsible for the oversight and distribution of transportation tasks to Chauffeurs to fulfill official transportation requests by Embassy staff and other authorized personnel. Coordinates among users and drivers to meet requests and ensure efficient operations; handles emergency transportation requests as needed.
Arranges work shifts, shuttle and other official trip schedules to meet all transportation needs. Serves as team leader to provide guidance and direction to chauffeurs on vehicle operations, safety measures, as well as specific instructions on transporting VIPs. Reports any inappropriate behavior and rule violation; ensures compliance with safety regulations.
Qualifications and Evaluations
Requirements
All selected candidates must be able to obtain and hold a:
•
- Security certificate; or
•
- Public Trust security clearance.
All selected candidates will be subject to a background investigation and may be subject to a pre-employment medical exam.
Selected candidate must be able to begin working within a reasonable period of time (6 Weeks) upon receipt of agency authorization and/or clearances/certifications or their candidacy may end.
Must have had a valid driver’s license for a minimum of five (5) years. A valid drivers license is required.
Education Requirements
Completion of secondary school is required.
Please address this factor in your ERA application under Education.
Evaluations:
You will be evaluated against the qualifications and requirements in this vacancy announcement.
You may be asked to complete a pre-employment language or skills test.
You must complete the application form and provide the required documents. Your application must address all the position qualifications and requirements including education, experience, language, and any knowledge/skills/abilities listed. If you fail to submit a complete application, then your application may be disqualified for this position.
Qualifications
Experience
Two years of professional driving experience in host country, plus one year motor vehicle dispatcher or fleet management experience is required. One year supervisory experience is required.
Please address this factor in your ERA application under Major Duties and Responsibilities.
Language:
English – Good working knowlege; written & spoken
Bemba/Nyanja – Good working knowlege; written & spoken
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