Branch Manager

M

Branch Manager

MN HITTA Financial Services Limited

Operations

Today

Easy apply

New

Kampala

Full Time

Banking, Finance & Insurance

Confidential

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Job summary

MN HITTA Financial Services Ltd, a credit company licensed by the Uganda Microfinance Regulatory Authority (UMRA), seeks to recruit a Branch Manager with an owner's mindset. You will run the branch like your own business: build and coach the Loans Officers, grow quality clients, protect collections and earn a monthly share of the profit you create.

Min Qualification

Diploma

Experience Level

Mid level

Experience Length

1 year

Language Requirement

English

Work Type

Full Time

Working Hours

8 to 5

Applicant Location

International talent welcome

Job descriptions & requirements

Job TitleBranch Manager (02 Position)

Reports ToOperations Manager

SupervisesLoans Officers, Customer Care & Internees

DepartmentCredit Operations Department

Duty StationKyaliwajjala/Nateete/Kajjansi

Employment TypeFull-time, 1-year renewable contract

About Us

MN HITTA Financial Services Ltd is a credit company licensed by the Uganda Microfinance Regulatory Authority (UMRA). We provide short-term loans to individuals and small businesses through our branches in Kyaliwajjala, Nateete and Kajjansi, supported by a head office. We manage loans, collections and staff performance on a digital system, and we plan to open more branches.

Job Purpose

The Branch Manager will run the branch as a business and will be accountable for its growth, loan quality and profit. The role leads and develops the Loans Officers, protects the loan portfolio, and ensures that branch income covers and exceeds branch expenses every month. The Branch Manager will also ensure that every client is served fairly, transparently and with respect.

Key Duties and Responsibilities

Business Growth and Portfolio Management

• Grow the branch client base and loan book with new, quality clients every month.

• Set monthly targets for each Loans Officer and track progress daily.

• Lead branch marketing, community mobilisation and client sensitisation activities.

• Build strong client relationships that bring good clients back for repeat loans.

Portfolio Quality and Risk Management

• Review loan appraisals and confirm full documentation before every disbursement.

• Monitor repayments daily and act early on any missed payment.

• Achieve overall collections of at least 95% and keep portfolio at risk (PAR) below 5%.

• Lead the follow-up and recovery of overdue loans with the Loans Officers.

• Detect, report and prevent fraud at the branch.

Branch Profitability and Cost Control

• Run the branch as a profit centre with clear monthly income and expense goals.

• Ensure branch income covers and exceeds branch expenses every month.

• Control branch costs and keep spending focused on activities that grow results.

People Leadership and Performance Management

• Supervise, coach and mentor Loans Officers, including joint field visits.

• Hold daily team briefings to set priorities and review results.

• Appraise each Loans Officer monthly against agreed targets and give clear feedback.

• Build a disciplined, honest and results-focused team.

Operations, Compliance, Client Protection and Reporting