Human Resources Officer

VACANCYHUMAN RESOURCES OFFICER  Mantis EPIC Hotel & Suites – Nyagatare, Rwanda

At Mantis, a member of the Accor Group, we believe in creating meaningful connections and  memorable experiences for our guests. As a Heartist®, you are more than a team member— you are a passionate contributor who values teamwork, integrity, care and excellence.
Your Purpose
As the Human Resources Officer, you will support the day-to-day administration of the  hotel's Human Resources function throughout the employee lifecycle. You will work closely  with department heads and employees to ensure efficient HR operations, promote a positive  working environment, and support the hotel's commitment to employee wellbeing,  professional development and operational excellence.
What You Will Be Doing

• Coordinate recruitment activities, including vacancy advertisements, application  screening, interview scheduling, reference checks and candidate communication.

• Prepare employment contracts, appointment letters, confirmation letters, amendments  and other HR correspondence.

• Coordinate employee onboarding, induction, probation reviews and exit procedures.

• Maintain accurate, up-to-date and confidential employee records and personnel files.

• Assist with payroll preparation by verifying attendance, overtime, leave, deductions,  new appointments, staff exits and other payroll inputs.

• Monitor staff attendance, leave balances, absenteeism and departmental rosters,  following up on discrepancies where necessary.

• Support disciplinary procedures, employee grievances and other employee relations  matters in line with hotel policies and applicable labour legislation.

• Monitor probation periods, contract expiry dates, performance appraisals and other  important HR deadlines.

• Coordinate staff training, orientation, performance development and employee  engagement activities.

• Assist in organising employee welfare initiatives, recognition programmes and team building activities.

• Prepare regular HR reports covering headcount, recruitment, staff turnover,  absenteeism, leave, training and other workforce indicators.

• Ensure compliance with Rwandan Labour Law, statutory employment requirements,  Accor standards and internal hotel procedures.

• Support occupational health and safety initiatives, medical examinations, food handler medical requirements and employee welfare activities, as applicable.

• Assist with manpower planning, recruitment budgets and monitoring of staffing costs.

• Coordinate internship programmes and maintain records of interns, trainees and their  evaluations.

• Handle employee information with the highest level of confidentiality, integrity and  professionalism.

• Perform other HR-related duties as assigned by the People & Culture Manager or  hotel management.

What We Are Looking For

• A proactive and service-oriented HR professional with strong administrative and  organisational skills.

• Good knowledge of Human Resources practices, employment documentation and  employee lifecycle processes.

• Knowledge of Rwandan Labour Law and statutory employment requirements.