Business Development Executive

CIC Insurance
Kenya
full_time

Job Description

CIC Insurance Group Limited, commonly referred to as CIC Group, is an insurance and investment group that operates mainly in Kenya, Uganda, South Sudan and Malawi

Business Development Executive

About the Role

Reporting to the Business Development Manager, the role holder will generate revenue for CIC General Insurance Limited to achieve corporate annual budgets through the development of assigned markets and channels as a source of profitable business for the company through development of strong relationships and partnerships through identifying, recruiting, onboarding, and activating new insurance intermediaries to expand CIC’s distribution network, increase intermediary driven business, and drive sustainable growth in Gross Written Premium.

Key Responsibilities

Portfolio Optimization:

  • Ensure a balanced portfolio mix targeting Motor, Medical, and Non-Motor business to mitigate risk and maximize profitability.

Recruitment of intermediaries:

  • Identify, engage, and support new intermediaries for CIC through targeted relationship management strategies to boost productivity and foster sustainable partnerships.

Training and induction of intermediaries:

  • Plan and execute training programs and consumer education initiatives to enhance product knowledge, market awareness, and channel performance.

Profitable Business Acquisition:

  • Drive the acquisition and retention of profitable business, ensuring sustainable growth through both new business and renewals.

Customer Experience Excellence:

  • Champion service excellence and ensure consistent delivery of an excellent customer experience across all touchpoints.

Sales Force Capacity Building:

  • Build capacity among intermediaries and the internal sales force through training, development, and knowledge-sharing initiatives.

Premium Collection Efficiency:

  • Ensure timely and efficient collection of premiums from the intermediaries and clients

Client Query Resolution:

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