Branch Manager, Garissa

I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a rich heritage in banking.

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Branch Manager, Garissa

Job Description

The role holder is responsible for driving branch performance against key performance standards as communicated and agreed with the head of business segment in areas such as; Balance sheet growth (funded and non-funded lines) sales growth & income contribution, cost performance, credit management, employee satisfaction, customer experience & Operational risk & control management.

Roles & Responsibilities

• Drive branch business performance through achievement of growth, profitability, and customer acquisition targets.

• Develop and execute strategies to grow funded and non-funded business portfolios.

• Identify and pursue new business opportunities from both existing and prospective customers.

• Build and maintain strong customer relationships while delivering exceptional service standards.

• Monitor branch sales performance and portfolio growth against agreed targets.

• Analyze financial statements, assess credit requests, and provide recommendations for approval.

• Oversee credit portfolio quality, including management of loan arrears and excess drawings.

• Ensure timely perfection and registration of collateral and securities.