Business Manager, I&M Capital

I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a rich heritage in banking.

Business Manager, I&M Capital

Job Purpose

• The Business Manager will support the Chief Executive Officer (CEO) in driving the firm’s strategic agenda, enhancing executive effectiveness, and ensuring the effective coordination and execution of key business priorities.

• The role will translate strategic objectives into actionable plans, monitor business performance, coordinate cross functional initiatives, and provide timely, high-quality management information to support informed decision-making.

• Acting as a key link between the CEO and senior management, the Business Manager will promote organisational alignment, accountability, and timely implementation of agreed actions.

• The role will also support strategic projects, business growth opportunities, regional expansion, and operational improvement initiatives that contribute to the firm’s competitiveness and sustainable growth.

Roles & Responsibilities

Key Responsibilities

Strategic Planning and Execution:

• Support the development, refinement, and communication of the firm’s strategic priorities, annual business plans, and performance objectives.

• Translate strategic priorities into actionable plans with defined milestones, deliverables, performance indicators, and accountability structures.

• Monitor the implementation of strategic initiatives, identify execution gaps and emerging risks, and recommend corrective actions.

• Prepare strategic progress reports and facilitate management reviews to assess performance against agreed objectives.

Board and Corporate Governance Support:

• Coordination, preparation and submission of Board papers, executive presentations, briefing notes, and supporting documentation.

• Support the CEO in preparing for Board meetings, committee meetings, and strategic planning sessions.

• Maintain records of key decisions, resolutions, and agreed actions, and ensure their implementation.

• Liaise with the Company Secretary and relevant governance personnel to ensure effective coordination, confidentiality, and adherence to established governance arrangements.

Management Information and Business Performance:

• Develop and maintain management reports, dashboards, and performance tracking tools for the CEO and senior management.

• Consolidate and analyse financial and operational information, including profitability, assets under management, business growth, budgets, client activity, and other relevant performance indicators.

• Identify performance trends, budget variances, risks, and opportunities for improvement.

• Collaborate with Finance, Investment Advisory, Operations, Risk, Compliance, and other functions to ensure accurate and timely reporting.

• Conduct financial analysis and scenario modelling to assess the commercial and operational implications of management decisions.

Executive Office Coordination:

• Coordinate the CEO’s calendar, meetings, engagements, and business commitments in line with strategic priorities.

• Prepare agendas, briefing notes, presentations, and other materials required for executive engagements.

• Maintain an effective system for tracking decisions, deadlines, deliverables, and outstanding actions.

• Facilitate information flow to and from the CEO’s office, ensuring that critical matters are prioritized, addressed, and escalated appropriately.

• Coordinate executive meetings, strategy workshops, and other corporate activities while maintaining appropriate records and confidentiality.

Cross-Functional Coordination and Stakeholder Management:

• Serve as a coordination point between the CEO and senior management across Investments, Finance, Operations, Risk, Compliance, Legal, Technology, Client Coverage, and other functions.

• Facilitate collaboration and alignment on corporate priorities, management decisions, and strategic initiatives.

• Monitor interdepartmental dependencies, follow up on commitments, and escalate delays or implementation challenges.

• Promote accountability, timely communication, and effective resolution of issues while respecting established reporting lines and functional responsibilities.

Special Projects and Strategic Initiatives:

• Provide analytical and project management support for CEO-sponsored initiatives and strategic assignments.