Submit CVs – New Recruitment

the Kenya Twyford Factory is established by Sunda International Group, with the Volume of total investment of 30 million dollars. Located in the vicinity of Umma University, Kajiado, it covers an area of nearly 300000㎡, 10 times than the local factory. In October 2016, the plant was put into production with its large scale, new equipments and high pr…

Showroom Manager

Role Purpose

• The Showroom Manager will be responsible for overseeing showroom operations, driving sales growth, managing teams, and ensuring an exceptional customer experience. This role requires a commercially minded leader with strong retail management experience, preferably within the ceramic tiles or sanitary ware industry, and the flexibility to work across different markets.

Key Responsibilities

Sales & Marketing

• Lead showroom sales and marketing activities to achieve and exceed assigned targets.

• Plan and execute promotional campaigns within approved budgets.

• Develop and implement effective product promotion and sales strategies.

Showroom Operations

• Establish and maintain daily, weekly, and monthly reporting systems.

• Ensure compliance with company policies, procedures, and operational standards.

• Supervise IT systems and ensure showroom equipment is properly maintained.

Inventory Management

• Monitor stock movement and inventory levels to prevent shortages or overstocking.

• Coordinate with suppliers and internal teams to ensure timely replenishment.

• Ensure accurate product labeling, organized storage, and attractive product displays.

Customer Service & Order Management

• Lead sales and service teams to deliver excellent customer experience.

• Manage wholesale and project-based orders, including coordination of deliveries.

• Handle customer inquiries, escalations, and after-sales support professionally.

Showroom Presentation & Merchandising

• Optimize showroom layout, visual merchandising, and customer flow to maximize sales.

• Maintain a clean, professional, and brand-aligned showroom environment.

Team Leadership & Performance Management

• Recruit, train, and develop showroom staff.

• Set KPIs, monitor performance, and conduct regular evaluations.

• Manage employee relations and promote a positive, high-performance work culture.

Cost Control & Profitability

• Monitor operational expenses and manage budgets effectively.

• Ensure showroom profitability through cost control and revenue optimization.

Digital Marketing & Online Promotion

• Develop and manage online marketing initiatives, including Douyin and at least three other digital platforms.

• Coordinate digital campaigns to support showroom sales and brand visibility.

Liaison & Internal Coordination

• Work closely with warehouse, planning, logistics, and other internal departments to meet customer and business requirements.

Education & Experience Requirements

Education

• Bachelor’s degree or above in Sales, Marketing, International Trade, or a related field.

Experience

• Minimum 5 years of experience in retail sales and store/showroom management.

• At least 2 years of leadership experience in ceramic tiles or sanitary ware sales.

• Proven experience managing teams of 10 or more staff in cross-cultural environments.

• Demonstrated success managing a showroom with monthly sales exceeding USD 100,000.

Key Skills

• Strong cross-departmental communication and coordination skills.

• Excellent English communication skills (spoken and written).

• Strong working knowledge of MS Office (Excel, PowerPoint, Word) and email communication.

• Expertise in sales planning, marketing strategy, inventory management, and brand promotion.

• Ability to analyze customer behavior, develop innovative sales models, and handle operational challenges.

Core Competencies

• Retail and showroom operations management

• Sales and marketing leadership

• Team training and performance management

• Customer experience optimization

• Inventory, cost, and profitability control

• Crisis management and problem-solving

Marketing Manager

Role Purpose

• The Marketing Manager will be responsible for developing and implementing strategic marketing plans to strengthen the brand presence,drive market penetration, and support sales growth. The role requires a dynamic leader with a deep understanding of integrated marketing, brand positioning, and product launch strategies within high-volume, competitive industries.

Key Responsibilities

Strategic Planning & Budget Management

• Develop and oversee the annual marketing plan,aligning strategies with corporate objectives and regional market trends.

• Prepare, manage, and optimize the marketing budget,ensuring maximum ROI.

• Implement cost-control measures and evaluate campaign effectiveness through KPIs and analytics.

Brand Development & Promotion

• Design and execute comprehensive brand-building campaigns to strengthen market positioning.

• Ensure consistent brand messaging and visual identity across all channels and touchpoints.

• Build and implement an effective brand promotion system for both retail and wholesale channels.

Product Launch & Promotion Strategies

• Plan and execute end-to-end new product introduction campaigns, from concept to launch.

• Collaborate with R&D and sales teams to position new products competitively in the market.

• Develop go-to-market strategies, pricing models, and promotional offers to drive adoption.

Retail & Store Development