Help Desk / Front Office Sales Staff (2 Positions)
Job Description
Gap Recruitment Services Limited is a leading recruitment firm in Kenya where International and local companies find just the right fit talent.
Help Desk / Front Office Sales Staff (2 Positions)
The Role
You will be the first face and voice customers meet when they visit or contact the office. You will represent the brand professionally and turn enquiries into sales opportunities.
What You’ll Do
- Welcome walk-in customers and visitors warmly and confidently
- Explain the company, its services and its buying process clearly
- Record enquiries and leads accurately and follow them up
- Qualify leads and hand them to the sales team with complete information
- Respond promptly to calls, emails and messages
- Take part in promotions, ground-level marketing and customer engagement activities
- Keep the front office and customer records neat and organised
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