Patient Services Coordinator, Cosmetology

Aga Khan University Hospitals in Karachi, Pakistan and Nairobi, Kenya are private, not-for-profit institutions providing high quality health care. The Main Hospitals serve as the principal sites for clinical training for the University’s Medical Colleges and Schools of Nursing and Midwifery in Pakistan and East Africa. Our Vision of Aga Khan University Ho…

Patient Services Coordinator, Cosmetology

Responsibilities

• Provide outstanding customer services to patients, public and AKU staff and ensure inquiries and complaints to the department are addressed expeditiously

• Consistently provide full coverage at all times at the front desk

• Apply all functional computer applications to process daily front office transactions at compliance level standards

• Maintain a manual invoice and receipt process in the event of a computer system malfunction and upon resumption of computer system. Update data and records in the computer system. To know the down time and data protection procedure in the event of a system failure

• Register and admit patient’s accurately

• Beware of the down time and data protection procedure in the event of a system failure

• Account for and balance all monies collected from patients on daily basis

• Verify and confirm credit services that are applicable to corporate employees as per the account entitlement details