Switch Engineer

Kenswitch is the Payments Service Provider (PSP) of choice in the Kenyan market since 2002. We facilitate commercial banks and other financial services participants provide ubiquitous payments across the East African region. Established under the National Payments Systems modernization project of the Central Bank of Kenya (CBK), our customers use debit cards…

Switch Engineer

Purpose

• To support the successful implementation and integration of payment processing solutions by testing developed applications and functional specifications against agreed requirements. The role also provides customer and user support after go-live, helping to resolve issues and maintain system stability, while ensuring work is completed within agreed budgets and timelines and to the required quality standards

KEY RESPONSIBILITIES

Switch Configuration

• Configuration and management of switch platforms (e.g. Postilion) to ensure accurate transaction flow across the payment network.

• Support ISO 8583 messaging protocols and APIs during integrations and support for financial processing.

• Implement and monitor business rules and routing logic, minimize downtime, and optimize network performance.

Card Management & Issuance.

• Ensure that all the Card and E-Channels Systems are properly managed and deliver business results and a delightful customer experience.

• Comprehensive knowledge of the end-to-end card life cycle.