Associate

PricewaterhouseCoopers is one of Kenya’s leading professional services firms focused on providing Audit & Assurance, Advisory and Tax services. Our primary strategic goal is to create value for our clients and deliver a competitive advantage to their operations. Our blend of international and Kenyan expertise is fundamental to the high quality of …

Associate

Primary duties (non-negotiable)

The Associate is typically an entry-level or junior role in CMD. The role requires a willingness to learn multiple skills across a broad range of CMD portfolio services. Associates typically support CMD Senior Associates and Managers and in some cases the Senior Manager or / AD to deliver outcomes.

Learning to interact with new systems and processes and meeting deadlines are key requirements for the role.  They progress from experienced Associates to a Senior Associate grade by when he/she should have built awareness of the PwC business and identified areas of the CMD portfolio for specialisation and development. By then they should have achieved specific development milestones and objectives.

ResponsibilitiesLOS/Industry

With oversight from CMD Senior Executive, manager, SM/MAD:

Line of Service (LoS) Support

• Create and maintain Salesforce dashboards for Lines of Service (LoS) ensuring real-time data accuracy and accessibility.

• This is achieved through attendance of LoS monthly BD meetings to present Salesforce metrics, address data integrity issues, and incorporate any updates shared for follow up

• Facilitate Salesforce CRM adoption, supporting the Senior Associate / Manager in conducting Salesforce training sessions and troubleshooting, including leading other LoS specific Salesforce clinics.

• Follow up on implementation calendars developed by the CMD Senior Associate / Executive / Manager that may include social media among others and package into developed and approved templates by the Creative team for seamless sharing across platforms, ensuring brand consistency.

• With oversight form the SA raise requests thought leadership publications distribution such as Tax Alerts, industry magazines on the digital web channel to South Africa and distribute the approved mailer to clients upon partner approval.

• With guidance from the SA consolidate client feedback lists, follow up on responses, and share reports with managers and partners to support informed decision-making.