ICT Intern

The overall objective of the Micro-Enterprises Support Programme Trust (MESPT) is to promote economic growth, employment creation and poverty alleviation through support to enterprises. MESPT works with intermediaries that provide financial or business development services to improve the performance of enterprises. The aim is to strengthen financial intermed…

ICT Intern

Job Purpose

• This role is for learning and assisting in support and maintenance of business applications including the Institutional Management Information System (IMIS), Human Resource Information System (HRIS), Adobe sign, Enterprise Resource Planning, Intranet, Electronic Document Management System and administer the underlying relational database management systems. All in accordance with the ICT policy.

Key Responsibilities

• Achieves and maintains a thorough knowledge and adherence to MESPT policies and procedures regarding ICT systems.

• Assist in Analysing business functional and non-functional requirements.

• Assist in Validating and verifying business requirements and ensures that they map to real business needs and that they meet essential quality standards.

• Help in Identifying and proactively fixes system issues through monitoring and early detection of potential issues.

• Help to review systems technical requirements specifications and System Use Cases with stakeholders and incorporates identified recommendations.

• Follows the required change management procedures.

• Assist in Ensuring that new technical requirements for business systems are properly integrated with existing processes and systems.

• Assist in Performing User Acceptance testing of business systems.

• Assist in Supporting APIs implemented for applications integration.

• Assist in Analyses and documents existing business systems, business processes and business models and regularly reviews them to ensure continued relevance.

• Resolves reported system incidents/general user requests by providing technical guidance/assistance required.

• Help in Analyses and documents identified risks likely to affect business systems, risk mitigating measures and prepares reports of findings to provide input to business systems acquisition strategies.

• Ensures that tasks assigned are resolved within internal standards.

• Carries out user demos for automated processes and change requests.