Enterprise Development Officer

Equity Bank Limited (The “Bank”) is incorporated, registered under the Kenyan Companies Act Cap 486 and domiciled in Kenya. The address of the Bank’s registered office is 9th Floor, Equity Centre, P.O. Box 75104 – 00200 Nairobi. The Bank is licensed under the Kenya Banking Act (Chapter 488), and continues to offer retail banking, microfinance and relat…

Enterprise Development Officer

The Role Purpose

• Enterprise Development Officer is responsible for building the capacity of Micro, Small and Medium Enterprises (MSMEs) and entrepreneurs through integrated delivery of Entrepreneurship Development, Financial Literacy, and Digital Literacy training, coaching, mentorship, and business advisory services.

• The role supports MSMEs to improve business performance, strengthen financial management, adopt relevant digital tools and technologies, and access appropriate financial services from Equity Group and other ecosystem partners.

• The officer will drive participant mobilization, training delivery, enterprise growth support, financial inclusion outcomes, and program reporting within assigned programs and geographies. This role combines enterprise growth, financial capability, and digital transformation support into a single integrated service offering for MSMEs.

The Key Responsibilities

• Mobilize, recruit, and enroll eligible MSMEs and entrepreneurs into assigned programs, including participant targeting, sensitization, screening, registration, and baseline data collection in line with program criteria and targets.

• Conduct enterprise, financial literacy, bankability and digital literacy needs assessments to identify participant capacity gaps, training requirements, business challenges, and opportunities for growth and inclusion.

• Design, plan, and deliver integrated training interventions covering entrepreneurship development, business management, financial literacy, financial readiness, digital literacy, digital business tools, and business growth strategies for MSMEs.

• Provide individual and group coaching, mentorship, and business advisory services to strengthen enterprise management, financial decision-making, digital adoption, productivity, and business sustainability among participating MSMEs.

• Facilitate access to financial services and financial inclusion opportunities by linking MSMEs to relevant Equity Group products and services, including accounts, credit, savings, insurance, payments, and other business solutions based on identified needs.

• Promote adoption and utilization of digital technologies and business solutions that enhance efficiency, market access, customer engagement, financial management, and overall enterprise competitiveness.

• Coordinate and implement program activities within assigned locations in accordance with approved workplans, targets, budgets, timelines, and quality standards.

• Build and maintain effective relationships with Equity Bank branches, partners, business associations, community organizations, and other stakeholders to support participant mobilization, service delivery, and program objectives.

• Respond to participant inquiries and provide technical support on enterprise development, financial management, digital tools, and related business growth matters to enhance knowledge, skills, and application.

• Maintain accurate program documentation, participant records, training data, and activity reports in compliance with program policies, procedures, and reporting requirements.