Travel & Expense Operations Analyst

CDL was founded in early 2003 by its current Managing Director Lucy Mmari.Within her 14 year tenure in a well established logistics company, She honed her skill in human resources management and thereafter started CDL.

Travel & Expense Operations Analyst

Role Overview

• We are seeking a detail-oriented and analytical Travel Analyst to provide operational and administrative support across travel management, expense administration, procurement, purchase orders and invoice processing.

• The role will coordinate end-to-end travel and related logistics while ensuring timely execution, accurate financial administration, compliance with policies and controls, and effective stakeholder support.

Key Responsibilities

Travel Management

• Coordinate end-to-end travel arrangements, including travel requests, approvals, bookings and documentation.

• Manage travel itineraries and support visa, insurance and travel-security requirements.

• Liaise with travel-management companies and service providers.

• Monitor travel requests, exceptions and pending approvals.

• Reconcile travel costs against approved budgets.

• Maintain accurate travel records and reports.

Expense Management

• Administer and monitor employee expense claims and reimbursements.

• Review claims for accuracy, completeness and compliance with applicable policies.

• Coordinate approvals and follow up on outstanding claims.

• Support expense forecasting and reporting.

• Guide employees on expense-management procedures.

• Assist with expense audits and compliance reviews.

Procurement & Purchase Order Management

• Prepare purchase requisitions and purchase-order requests.

• Monitor purchase-order approval workflows.

• Track PO utilisation, amendments and closure.

• Liaise with budget holders to confirm funding availability.

• Maintain accurate procurement records and documentation.

• Follow up on delayed approvals and procurement actions.

Invoice & Financial Administration

• Receive, review and process supplier invoices.

• Verify invoices against purchase orders, contracts and supporting documentation.

• Perform or support three-way matching where applicable.

• Ensure accurate allocation of expenses to cost centres and budget lines.

• Coordinate invoice approvals and payment processing.

• Resolve invoice discrepancies with suppliers and internal stakeholders.

• Monitor outstanding invoices and payment deadlines.

Stakeholder Management, Compliance & Reporting