Reservations Intern

Bridge Talent Management
Kenya
full_time

Job Description

One HR information system to manage your employees’ entire employment lifecycle. Build an incredible workplace and grow your business with our all-in-one platform.

Reservations Intern

Key Responsibilities

  • Assist with processing and coordinating customer reservations and bookings.
  • Respond to customer inquiries through email, phone, and other communication channels.
  • Assist in preparing quotations, itineraries, and booking confirmations.
  • Maintain accurate and up-to-date reservation records and customer information.
  • Follow up on pending bookings, confirmations, payments, and cancellations.
  • Coordinate with hotels, airlines, tour operators, and other travel service providers where required.
  • Support the reservations team in ensuring bookings are processed accurately and on time.
  • Provide professional and responsive customer service.
  • Assist with general administrative duties within the reservations department.
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