Research Operations Manager

Jacaranda Health is a social enterprise and operates as a 501(c)3 in the US. Our mission is to transform maternal health care in East Africa and make pregnancy and childbirth safer for women and newborns. If you are interested in donating or partnering with Jacaranda Health, please visit our Donate page. Jacaranda’s staff is made up of professionals fr…

Research Operations Manager

About the team

• The Research Design & Evaluation (RD&E) team is the heart of Jacaranda Health, providing evidence for product design, implementation, scale and expansion of Jacaranda’s programming. We pride ourselves on being data and technically adept, working with cutting edge technology to drive high value solutions for maternal health.

Key Responsibilities

Portfolio Timeline & Resourcing Management

• Maintain a consolidated view of active studies/projects across Product Research and Implementation and ImpactResearch, tracking timelines, dependencies, and team capacity.

• Coordinate sprint-aligned planning for Product Research and fieldwork-driven scheduling (data collection windows, enumerator/partner logistics) for Impact and Implementation Research, with understanding of varying team cadences.

• Flag resourcing conflicts or at-risk timelines to the Head of Department early, with proposed options.

• Accountable for portfolio-level delivery visibility.

Budget & Stakeholder Management

• Manage budget planning, tracking, and reporting for all research streams.

• Own vendor and partner-contract coordination (survey/usability tools, enumerator rosters, external data-sharing agreements), in partnership with Operations/Finance as needed.

• Accountable for budget accuracy and timely vendor management across the research portfolio.

• Accountable for donor reporting needs and timelines- owns the reporting processes and outputs in collaboration with Comms and Finance.

Process, Tooling, Administration & Compliance

• Build and maintain shared research operations infrastructure: intake processes, reporting templates, documentation standards, and tooling that serve both streams.

• Support administrative coordination for fieldwork logistics (facility/partner scheduling, ethics/IRB submission tracking) and for product-side research administration (participant recruitment scheduling, tooling access)